Right-Track is offering this very informative seminar for
your team to discover a wealth of motivating ideas and ways of improving customer service
excellence in your organization.
Employees Learn the 3 Cs of Customer Service (Concern, Communication,
Competence) and take away skills they can start using right away! Remember - The only
function of a business and everybody in the business is to serve the customer.
You will learn: The 3Cs of Customer Service - Concern,
Communication, and Competence. Students will discover a wealth of motivating ideas and
clarifying reasons for their success and growth. These new ideas will help gain a sense of
confidence and comfort that will help them do their job better. The skills presented here
are the basis for outstanding human relations in any area and can be applied to building
stronger relationships with managers, co-workers, family members and friends.
Prerequisites: None.
Next Class Times: Please call
Cost: Please Call
Enroll now! |